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A poor honest hilltribe bags seller and the cheating buyer (13 November 2005) Back to stories index

Note: this is real story however the names, email addresses, mailing addresses, prices, etc. are not shown here. The email communication between the seller and buyer are in the cronological order.

Red Kachin bag  Green Kachin bag  Red Karen bag  Brown Karen bag

From: Buyer
To: Seller
Sent: August 24, 2005
Subject: Enquiry

Dear sales,

We want to know the avalability of the product below is stcok and the product
 will be deliverd to UK via DHL
 
Shoulder bag brown 019
Shoulder bag red 020
 
Kindly give me your payment options although i want to pay through my credit card.
 
Reply as soon as possible.
 
Regards
XXXX XXXXX

========================================

From: Seller
To: Buyer
Sent: August 24, 2005
Subject: Enquiry

Dear Mr. XXXX XXXXX
 
Right now we do not have these shoulder bags in stock in Bangkok. However we
 are going to pick new stock end of this month in the Karem village in 
Mae Hong Son. Could you please kindly tell  us how many pieces you want
 each colour so we can include these bags in our next stock. 
DHL is expensive, however we will check and reply to you the cost.
 
Currently we do not have on-line credit card payment facilities.
 
Thank you and best regards
 
XXXXX

========================================

From: Buyer
To: Seller
Sent: August 24, 2005

Thanks for your mail, give me the unit price so as so know how many to order and also give me
 your payment option.
 
Reply as soon as possible.
 
Regards
XXXX

========================================

From: Seller
To: Buyer
Sent: August 25, 2005

Dear Mr. XXXX XXXXX
 
Price per piece for items 019 and 020 without packing and shipping
If order less than 10 pieces per type = US$ X per piece
If order 11 to 20 pieces = US$ X per piece
 
At this time payment is by bank wire and you have to pay the bank wire charges.
If you are interested we can also supply Kachin bags from Myanmar.
Kachin bags are basically the same design but are thicker and stronger. 
We will have these bags in our stock
 in third week of September. 
 
In the next email we will send you the pictures of these Kachin bags.
Kachin is the name of state in the northern Myanmar (Burma).
 
Thank you
XXXXX

========================================

From: Seller
To: Buyer
Sent: August 25, 2005

Dear Mr. XXXX XXXXX

These are Kachin bags. The design can have the letter "KACHIN" weaved on the
bag.
The size is approximately 29 cm x 29 cm.


- Pic of bags -


Currently we have red and green colours but are for delivery and the re is no
stock for sale.
After the Mae Hong Son trip we will go to Myanmar to get a new stock that
will be available in third week of September. We can tell you the price of
these bags in a few days.

By the way the Karen bags you are interested are roughly 100 gm per piece
(red colour) and 140 to 150 gm per piece (brown natural colour). The Kachin
bag weighs around 140 gm a piece. In the last stock the prices of Karen bag
and Kachin bag are the same.

The design of new stock may be different from above picture. Usually the
colour of the sling is black.

Thanks and best regards
xxxxx

========================================



From: Buyer
To: Seller
Sent: August 25, 2005

Okay, kindly get back to me with the unit price of the product including
 freighting to UK via DHL.
 
Reply as soon as possible.
 
Regards
XXXX

========================================

From: Seller
To: Buyer
Sent: August 25, 2005


Dear Mr. XXXX XXXXX
 
Pls find the attached file of outbound package express service costs from
 Thailand by DHL. Weights are in Kg, the cost are in Thai Baht. Today exchange
 rate is roughly 73 Thai Baht = 1 British Pound.  The UK is in zone "E".
 
VAT is 7% and fuel surcharge is at:
http://www.dhl.co.th/publish/th/en/information/shipping/fuel_surcharge.high.html
 
We think DHL is too expensive, even higher than the product
 prices in many cases. We would recommend you to use EMS
 (express mail service).
 
EMS postage to the UK from Thailand are approximately:
1 Kg = Thai Baht 1250
2 Kg = Thai Baht 1650
3 Kg = Thai Baht 2050
4 Kg = Thai Baht 2450
5 Kg = Thai Baht 2850
These include insurance that is enough for us to reproduce the damaged
 items of up to 5 Kg size package. 
 
Packaging (card board box) and handling costs are already included in
 our product price.
 
The price of Kachin bags will come tonight.
We are leaving Bangkok early morning of 27 August for Mae Hong Son -  the 
Lisu and Karen villages. Will be back  in Bangkok on 30 or 31 August. Then next
 day proceed to Myanmar's Kachin state and back in Bangkok on 16 or 17
 September. 
However I will be available to reply email again on 31 August. 
 
Therefore if you want to include your order in our new stock please kindly tell us
 as soon as possible what you want and
 the quantity. 
 
Thanks
XXXXX

========================================

From: Buyer
To: Seller
Sent: August 25, 2005

Thanks for your mail include my order too and give me your payment options, i want 
(Karen bags)......50units and (Kachin bags)..........50units also. 
Get back to me with the total quotation plus the freighting to Uk via DHL. 
Reply as soon as possible. 
Regards 
XXXX

========================================

From: Seller
To: Buyer
Sent: August 25, 2005

Dear Mr. XXXX XXXXX
What colours do you want for the bags? 
For Karen = red and brown 
For Kachin = red and green - do you want to have the letters
 "KACHIN" on the bags? The unit price of Kachin bag is US$ X 
(not including shipping) for more than 10 units purchase. 
We will give you the DHL cost tomorrow. 
The date we can deliver will be informed to you when we are back in 
Bangkok on Tuesday the 30th August. Sorry these are handmade and thus
 we must talk to the villagers face to face. Anyway we will keep in touch. 

Could you please kindly let us know your full mailing address 
and your full names? 

Thank you very much 
XXXX

========================================

From: Buyer
To: Seller
Sent: August 25, 2005

Thanks for your mail below is the information you requested for. 
For Karen =mixed it with red and brown 
For Kachin =mixed it with red and green and also you can put the letter on it 

XXX XXXXX XXXXX
XXXXXXXXX XXX XXX
XXXXXX
UK
Reply as soon as possible. 
Regards 
XXXX
========================================

From: Seller
To: Buyer
Sent: August 25, 2005

So shall we assume 
Karen bags = 25 reds + 25 brown 
Kachin bags = 25 reds + 25 greens - about half of them will have the letters "Kachin". 

Payment terms shall be: 
Half of total (products and shipping) shall be bank wired when we have ordered
 the villagers that is on 30/31 August. The other half shall be wired when we get
 the products packed and ready for shippment. 

As soon as we received the final payment we will deliver the products to you. 
Thanks and best regards 
XXXXX

========================================

From: Buyer
To: Seller
Sent: August 25, 2005

Thanks for your mail, can you accept international money order? 
If yes give me the name that will be written on the money order incliding
 the address that i will mail the money order to. 

Please include your tatal cost plus freghting to my location Via DHL. 
Reply as soon as possible. 
Regards 
XXXX

========================================
From: Seller
To: Buyer
Sent: August 25, 2005

Dear Mr. XXXX XXXXX 
Money order will take a month to draw the money in the bank here in Bangkok.
 Could you please consider using wire tansfer? Our tourist clients used to send
 money from the UK even in Thai Baht terms. 

Thank you very much and sorry for your inconvenience 
XXXXX

========================================
From: Seller
To: Buyer
Sent: August 26, 2005

Dear Mr. XXXX XXXXX 
Below is the cost breakdown: 
50 pieces of Karen bags = XXX US$ 
50 pieces of Kachin bags = XXX US$ 
Estimated total shipping weight including packaging = 14.5 Kg 
DHL Express service to London including insurance for us to reproduce in case
 of damage during shippment = XXX US$ 

- delivery of 50 Kachin bags from Myanmar to Bangkok is for this 
order is free bacause we are putting your order together with 
other orders and the cost is covered. 

Total = XXX US$ 

We will need 50% down payment by bank wire at the end of this month. 
Estimated delivery date off Bangkok = 20 Sep 2005 
As soon as we have the goods ready to deliver in Bangkok we will need
 another 50% by ban wire. We use Bangkok Bank
 and we will email you the details for wire transfer. 
Please reply to us if this is OK for you. We can check email up to next 5 hours. 
After that we will check email again on 30 August. 

Please note 50% down payment will not be returned to you if you want to cancel
 the purchase during the production. 

Please check at your side if we have to include invoice inside the package
 to ship the bags to the UK. DHL Airway Bill will be
 included in the package. 

Thanks and best regards 
XXXXX
========================================

From: Seller
To: Buyer
Sent: August 30, 2005

Dear Mr. XXXX XXXXX
Could you please reply asap to this email? Our people is now still in 
Mae Hong Son. We have one more day tomorrow
 to instruct the Karen village to produce your 50 bags. They do not 
have telephone. 

Please kindly let us know if you are OK with below price and payment? 
Thank you very much 
XXXXX

========================================

From: Buyer
To: Seller
Sent: August 30, 2005

XXXXX,
Thank you very much for your email,i will like to let you know that my
mode of payment for this order is either through my credit card or
International Money Order,let me know if that is acceptable with you so that
i can give you goahead for the production of the bags.

I will be looking forward to read from you soon.
XXXX

========================================

From: Seller
To: Buyer
Sent: August 30, 2005

Dear Mr. XXXX XXXXX

We have so far never acceptd international money order. How can we get money
from the international money order. Please kindly explain thank you.
XXXXX
========================================

From: Buyer
To: Seller
Sent: August 30, 2005


XXXXX,
After you give me name that will appear on the International Money
Order,you will paying in to your account for 2 days clearance and yo u can
also cash it at any Post-Office near you.

That is how it's work and i will be looking forward to read from you soon.
XXXX

========================================

From: Seller
To: Buyer
Sent: August 31, 2005

Dear Mr. XXXX XXXXX

OK you can send the international postal money order.
My full names: Mr. XXXXX XXX XXXX

My address:

XXXXX XXXXXX XXX
XXXXXXXX X
XXXXXXXX XXX XXX
XXXXXXXX
XXXXXX XXXXXXX
XXXXXXXX
If there is space please also write my nationality and passport number to
overcome red tape and speed the process.

Nationality: XXXXX
Passport number: XXXXXX

The down payment is 50% of total = US$ XXX

The post office here said they will take somewhere from 7 to 10 days to
issue cash money to us.
So as soon as we get the money in hand we will start the production. We will
ask the villagers to assign more people to finish the bags sooner. However
the expected delivery time will be moved a bit.

Please kindly reply email tous today to know whether you are sending the
money order.
Also if possible would you be able to scan the money order and email to us?
Please make it not big size. Thank you.

XXXXX
========================================
From: Seller
To: Buyer
Sent: September 04, 2005


Dear Mr. XXXX XXXXX

Can we get reply? It is completely OK to say "no" if you do not want to buy
anything for now.

We have to tell "yes" or "No" the villagers who are waiting to start the
production of your ordered bags. They have been waiting in a village because
they understand they have short time to complete the order.

Thanks for your prompt reply.
XXXXX
========================================



From: Buyer
To: Seller
Sent: September 05, 2005

XXXXX,
I will like to tell you that the payment has been sent out to you and you
should start processing the order and i want you to get back to me as soon
as you receive it.
XXXX

========================================
From: Seller
To: Buyer
Sent: September 05, 2005


Dear Mr. XXXX XXXXX
Thank you. As soon as we receive the money order we will lat you know. We 
will tell the villagers to start the production.

 We will keep in touch. 
XXXXX

========================================

From: Seller
To: Buyer
sent: September 10, 2005

Dear Mr. XXXX XXXXX

We are making the bags. However we have not yet received the money order you
sent. When and to where did you sent? Is it to my personal address or to the
company address?

Thank you
XXXXX
========================================


From: Buyer
To: Seller
Sent: September 12, 2005

The Money Order was sent to the address you gave me.

XXXX
========================================

From: Seller
To: Buyer
Sent: September 15, 2005

Dear Mr. XXXX XXXXX

The address we gave you is correct. Up to now we do not receive the money
order. Our people in Yangon is coming to Bangkok tomorrow 16 September. The
Kachin bags are made already but we are not able to pay them because we do
not have the money order yet.

The Kachin bags will probably sent to Bangkok after we receive the money
order and we pay to Myanmar, but not tomorrow. Karen bags are being done in
the village in Mae Hong Son. We still have no money to pay them also.

Could you please check with your post office whether the money order was
lost during the transport?
If you sent around 05 September it should be here now.

Thank you
XXXXX
========================================


From: Buyer
To: Seller
Sent: September 15, 2005

Okay,i will try and check the post office, i will update you later today.

Regards,
XXXX
========================================

From: Seller
To: Buyer
Sent: September 16, 2005

Dear Mr. XXXX XXXXX

We have no other choice. It is expensive and difficult to send bags
 in large amount from Myanmar to Bangkok. So we have paid the weavers 
already and will bring the Kachin bags to Bangkok tomorrow by evening flight. 

We still wait for the money order. 
Best regards 
XXXXX
========================================

From: Seller
To: Buyer
Sent: September 17, 2005

Dear Mr. XXXX XXXXX

We have paid using our own money for both Kachin abd Karen bags.
Kachin bags are better than previous bags and are heavier by about 20 to 30
grams a bag, So yesterday night my sister who was returning back to France
carried all Kachin bags there. As soon as we received full payment she will
delievr the Kachin bags to you from France, and we will deliver the Karen
bags from Bangkok.

We gave you our 100% trust using our own money which we can never get from
anyone else. Please please kindly check the status of money order, how and
when did you send it, etc. Today is 17 September and it is quite unlikely
for a registered mail to take more than 10 days to get to Bangkok.

We must know as soon as possible if the money order will arrive to us within
a day or two.
Otherwise we will request to send us the full payement by bank wire. Because
we have already spent our own money for all 100 bags that you ordered. As
soon as we get the full payment in our hands we are able to send these bags
to you.

Even if we get the money order of 50% payment we shall ask you to send the
remaining 50% payment by bank wire since all the bags will be ready even
before we get the down payment.

Please please kindly reply to us as soon as possible.

Thank you very much
XXXXX
========================================

From: Seller
To: Buyer
Sent: September 22, 2005

Dear Mr. XXXX XXXXX

Up to today we do not receive the money order. It may get lost somewhere.
Could you please check it out urgently?
Thank you, XXXXX
========================================

From: Buyer
To: Seller
Sent: September 23, 2005

XXXXX,
I have sent it I dont really know what is holding it. Infact I am confused of 
this whole stress. Still watch out for it. 
Regards

XXXX
========================================

From: Buyer
To: Seller
Sent: September 23, 2005

Hello,
 
How are you, i just want to tell you that i have mail out cheque last week, i want
 to confirm if you have receive the cheque.
 
Advice on this.
 
Regards,
========================================

From: Seller
To: Buyer
Sent: September 24, 2005

Dear Mr. XXXX XXXXX
 
As soon as we receive the money order we will let you know. The Karen 
bags in the village in Mae Hong Son will be finished coming Monday. 
So we can take them to Bangkok next week. 
 
For the next 50% payment we would like to ask you to do the bank wire.
Is it possible? You can send the funds to our accounts in either Bangkok
 or in France.

One of our company partner/founder is also now in Liverpool to do a 
research on tourism.
It "may" also be possible for you to send the payment just to another 
bank in the UK.
 
Please advise.
Thank you, XXXXX
========================================

From: Buyer
To: Seller 
Sent: September 26, 2005

XXXXX,
 
l have client which was owing me in the liverpool for long and she is
 willing to pay for now.
 
The fund owing is above your total quotation give me your liverpool banking
 details so that she can pay the fund into your own account while you will 
deduct your 100% fund from the total fund pay into you account and send 
the excess amount to me via Money Gram Transfer.
 
what is your total quotation in GBP?.
Thanks,
========================================

From: Seller
To: Buyer 
Sent: September 26, 2005

Dear Mr. XXXX XXXXX
 
My partner just arrived Liverpool, she is studying in a university (LJM).
She still do not have an bank account. But maybe she can meet your client.
I will ask her to call you then. Her name is XXXXXXX.
 
Our total price is US$ XXX.
With today rate it is = XXX british Pounds.
 
If the amount your client owed you is more than above we would like to
 receive the exact above amount only.  

How about your money order that you sent to us by post?
 
Thanks and best regards
XXXXX
========================================

From: Seller
To: Buyer 
Sent: September 26, 2005

Dear Mr. XXXX XXXXX
 
We do not understand. In the past you said you sent the money order
 already two times, which never reached us. Now you are telling us to get the
 payment from one of your clients in Liverpool. Yes we can pick the 
payment for our bags US$ XXX from your client in Liverpool, but we are not 
able to do money transfer service for you. We will get the
 exact amount we sold our bags to you - US$ XXX in equivalent Pounds. 
 
However what about the money order? 
Please give your client in Liverpool our people phone number.
Ms XXXXXXXX
Hand phone XXX XXXX XXXX
 
Please kindly clear the payment within this week. Please kindly reply to 
us as soon as possible. After receiving the payment we will send you 50 Kachin 
bags from France, and 50 Karen bags from Bangkok.
 
Thank you very much
XXXXX
========================================
 
From: Seller
To: Buyer
Sent: September 27, 2005

Dear Mr. XXXX XXXXX
My partner in Liverpool: 
Ms XXXXXXX 
Hand phone XXX XXXX XXXX 
Please let your client contact Ms. XXXXXX 
Thank you 
XXXXX 
========================================

From: Buyer
To: Seller 
Sent: September 28, 2005

My Client refuse to meet your partner like l told you she just get married
 and she said i should not call her again she is on Honey Moon and ask me
 to only e-mail my bank account details in liverpool so that she can pay 
cash to the account.
 
XXXXX,There will be an excess on the Money like i told you on the 
telephone when you have confirmed the fund l will update on 
how to do the excess fund.
 
lf you agree to this give me your partner banking details in liverpool 
so that the fund will be paid.
 
XXXXX
========================================

From: Seller
To: Buyer
Sent: September 28, 2005

Dear Mr. XXXX XXXXX
 
Ms XXXXXXXX still do not have a bank account. We think there are taxes 
involved in UK banking system.
 
Please send the payment US$ XXX yourself to my bank account in Thailand.
 

-- Bank Details ---


Please pay the bank wire charges yourselves. As soon as we get the 
funds we will send the bags to you. Please let us know when you will 
wire the payment. Please please kindly do it within this week. 
We have spent our own money on your bags already.
 
For your client in Liverpool please let her send the payment to your 
account directly.
 
Thank you very much
XXXXX
========================================
 
From: Seller
To: Buyer
Sent: September 29, 2005

Dear Mr. XXXX XXXXX
 
Karen bags in Mae Hong Son are all finished. Now we have all 100 bags: 
50 Kachin bags in France with my sister, 
and 50 Karen bags in Thailand ready for shipping.
We have spent our own money and time for your bags.  
 
Please kindly wire the payment to us as soon as possible please.
Again please kindly send the payment US$ XXX to us, to the bank 
account we gave you as below email. Please
 kindly do it within this week.
 
Thank you very much, XXXXX
========================================

From: Buyer
To: Seller
Sent: September 29, 2005

XXXXX,
 
lt seems that you dont undertsand what l am saying all this while my 
bank is doing account control on
 my personal and business account i dont have access to the two account.
 
lf you really want me to pay for this order give me your partner bank 
account in liverpool l will instruct my
 client to pay money to the account you will have to send the excess
 fund to me via Money Gram.
 
lf this term is not acceptable by you decline my order.

========================================


From: Seller
To: Buyer 
Sent: September 29, 2005

Dear Mr. XXXX XXXXX
 
We have already used our money and time for your bags. 
My partner does not have bank account yet.
So we have the choice seeing you in London to pick the payment.
 
Please kindly understand that your bank and client problem is not related 
to us. We did not do these problem to you.
 
Thank you very much
XXXXX
========================================

From: Seller
To: Buyer
Sent: September 30, 2005


Dear Mr. XXXX XXXXX
 
Please kindly reply as soon as possible.
Thank you very much
XXXXX
========================================
 
Note: The seller was not able to meet the buyer. The seller both from Bangkok and Liverpool made calls to the buyer. However there was no progress. After the above email there have been no reply from the buyer. No payment was received either. The seller is now trying to find new buyers for the bags.


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